Introduction
From an environmental aspect, all our pieces are made to order to avoid waste of raw materials, which also enables you to receive your pieces in their best condition.
- Delivery time = production time + shipping time
- We mostly use USPS as our partner for domestic shipping.
- We choose different shipping companies for international packages depending on the country.
- Free shipping for orders within the United States & 40 USD for other regions.
- We will send you the tracking number after we send out the package.
Production time
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General Production Time: 21 working days.
- Rush Order Service: 14 working days for 10K/14K/18K Solid Gold pieces; 18 working days for 925 Sterling Silver (gold plated), Platinum, or Palladium pieces.
Shipping time
- Domestic (United States): Delivery 3-5 business days after production finished
- Other Regions: Delivery 5-7 business days after production finished
- Note: Couriers may not deliver on weekends.
About Customs Duties
- Duty-Free Coverage: We cover customs duties for packages sent to Canada, Australia, and the United Kingdom, where we have partner warehouses.
- Disclaimer On Customs Duties: For other regions, all customs and import duties would be charged once the package(s) arrive in the destination country. These charges, if any, must be paid by the customers. If the customers refuse to accept the package due to import duties or taxes, they will assume full responsibility for all return shipping, customs fees, and handling charges.
Need Help?
If you have any other questions or concerns, please get in touch with us at service@mollyjewelryus.com