Introduction
From an environmental perspective, all our items are made to order. This approach allows us to minimize raw material waste and ensures our customers receive their pieces in the best condition.
- Delivery time = production time + shipping time
- We mostly use USPS as our partner for domestic shipping.
- We choose different shipping companies for international packages depending on the country.
- We will update you with the tracking number after we send out the package.、
Shipping Fee
- Domestic (United States): Free shipping.
- Other Regions: From USD$40 to USD$100. Please check the exact cost by adding the shipping information on the checkout page.
- Note: If the shipping address is not accessible, we will contact you before production.
Shipping time
- Domestic (United States): Delivery 3-5 business days after production finishes.
- Other Regions: Delivery 5-10 business days after production finishes.
- Note: Couriers may not deliver on weekends. International shipments can sometimes experience delays in customs clearance.
About Customs Duties
- Duty-Free Coverage: We cover customs duties for packages sent to Canada, Australia, and the United Kingdom, where we have partner warehouses.
- Disclaimer On Customs Duties: For other regions, all customs and import duties would be charged once the package(s) arrive in the destination country. These charges, if any, must be paid by the customers. If the customers refuse to accept the package due to import duties or taxes, they will assume full responsibility for all return shipping, customs fees, and handling charges.
Need Help?
If you have any other questions or concerns, please get in touch with us at service@mollyjewelryus.com