Terms and conditions 

Please read the following Terms and Conditions carefully before using this website. By accessing, browsing, or making a purchase on this site, you agree to be bound by these Terms and Conditions and all applicable laws. mollyjewelryus.com reserves the right to modify or update any part of these Terms and Conditions or other site policies at any time, with such changes becoming effective immediately upon posting. Continued use of the site constitutes your acceptance of these modifications. If you do not agree with these terms, please refrain from using this website.

Intellectual Property 

Unless otherwise stated, mollyjewelryus.com and its licensors own the intellectual property rights for all content on this website. These rights are protected under applicable intellectual property laws.

You may download or print product pages, manuals, and other content for personal, non-commercial use, subject to the following restrictions:

• You must not republish material from this website.

• You must not sell, rent, or sub-license material from this website.

• You must not reproduce, duplicate, or exploit material on our site for commercial purposes.

Product availability

We strive to maintain accurate stock information, but inventory may change before updates appear on the website. If an item you ordered is out of stock, we will contact you to provide alternative solutions. While we make every effort to fulfill all orders, we do not guarantee availability, delivery time, or order processing time for any products. We reserve the right to discontinue any product at any time without prior notice.

Estimated delivery 

We aim to fulfill orders within the estimated timeframe in your confirmation email; however, high order volume or unforeseen circumstances may cause delays. In such cases, we will make reasonable efforts to notify you. Please note that we do not guarantee specific delivery dates.

Return Policy & Fees:

We accept returns within 30 days of delivery. All returned items must be in their original, unworn condition, and accompanied by original packaging and documentation. Please note that a 35% restocking fee will be deducted from your refund to cover material and handling costs. Shipping fees are non-refundable.

Custom-made or personalized items are non-returnable unless defective or damaged upon arrival.

To initiate a return, please contact our customer service team for a return authorization. Unauthorized returns may not be accepted.

Order Modifications and Cancellation:

If you wish to modify or cancel your order, please contact us as soon as possible after placing it. Orders that have already been processed or shipped may not be modified or canceled and will be subject to our return policy.

Fraud Prevention and Account Termination:

We reserve the right to reject or cancel any order we suspect to be fraudulent or high risk. We may terminate accounts and restrict access to our website at our sole discretion and without prior notice. Unauthorized or fraudulent activity will be prosecuted to the fullest extent permitted by law.

Promotions and Coupons

Coupon codes issued by mollyjewelryus.com may expire without notice. Expired codes will not be honored, including those found on third-party websites. Discounts may not apply to sale items or be combined with other offers unless explicitly stated.

Pricing and Product Information Errors:

We strive to provide accurate information regarding pricing, specifications, and availability. However, occasional errors may occur due to typographical or system issues. mollyjewelryus.com reserves the right to correct any such errors without prior notice and to cancel any orders arising from inaccurate information.

If your order was placed with an incorrect price, we will contact you to discuss options, which may include canceling the order. If your order has already shipped, you agree to either return the item or pay the price difference.

Retail prices displayed may reflect:

• Manufacturer’s suggested retail price (MSRP)

• Comparable market value based on similar products

• Standard retail pricing practices

Please note that product images may not represent exact dimensions or color, as monitor settings vary. Gemstone carat weights may vary by ±0.05 ct, and measurements by ±0.1 mm.

User Submissions:

Any content you submit to the website, including questions, reviews, feedback, suggestions, or other materials, will be treated as non-confidential and non-proprietary. By submitting content, you grant mollyjewelryus.com a worldwide, royalty-free, irrevocable license to use, reproduce, publish, modify, and distribute such content in any media.

You agree that:

• You own or control all rights to the content.

• Your content is truthful and does not violate any laws or third-party rights.

• Your submission does not contain viruses, malware, or harmful content.

We reserve the right (but not the obligation) to remove any content at our discretion.

Custom Design Usage Policy:

We love working with our customers to bring their unique visions to life! However, please note that unless a design is an entirely original sketch, we reserve the right to list or reproduce the custom piece in future collections. If you wish for your design to remain exclusive, you may purchase full design rights for $500. Please notify us during the design process if you’d like to pursue this option.

Third-Party Content and Links:

Our website may contain links to third-party websites. We do not monitor, control, or endorse any third-party content and are not responsible for their accuracy, availability, or legality. Your access to such content is at your own risk.

Disclaimer of Liability:

We are not liable for damage caused to jewelry due to improper use, including collisions, friction, or exposure to water (e.g., bathing or SPA). Such incidents are not covered by our 30-day return policy.

We are also not responsible for lost packages due to incorrect shipping information provided by the customer. No refunds will be issued in such cases.